Is the "alias" field the same as the report name field? If so that field is not replicating across from the v11 database.
All of my players who have more than one initial have the Report Name field updated to show their initials (eg Campbell, MG although it is showing as Campbell M - is it possible to include the "," as well?) This will be particularly important when it comes to some of our sub-continental folk who have odd combinations of their name shown on a scorecard - not necessarily.
If you go into the Web Items section of Setup then it will have a few options for different player names formats. These are the only options we have at the moment. Feel free to suggest a new format in the suggestions section.