Hello.
I have added 3 new users for the first time after our migration from V9.
517533
517534
517535
I have read Q1 in FAQs and can confirm they have a team selected and are set to active.
I am unable to select the new users in the scoreboard.
Thank you,
Mark
These players are not in a team list. You may have them set to be in a club but they are not in a team list. Add them to a team list via Teams and then click on List next to the team.